Privacy Policy

Introduction

HF Group Benefits LLC, doing business as ThirdWave Benefits ("we," "our," or "us"), is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any forms or features accessible through the site. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website.

Information We Collect

Information You Provide to Us

When you use our website to request contact from our team or subscribe to our mailing list, we may collect the following personal information that you voluntarily provide:

• Your name
• Company name
• Phone number
• Email address
• Your message or inquiry

Information Collected Automatically

When you visit our website, certain information may be collected automatically through analytics tools, including Google Analytics. This information may include:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• General geographic location (city or region level)

This information is collected in aggregate and is used to improve the functionality and content of our website.

Cookies and Tracking Technologies

Our website uses a limited number of cookies to enhance your browsing experience and to help us understand how visitors use our site. A cookie is a small text file stored on your device by your web browser. We use the following types of cookies:

• Analytics Cookies: We use cookies set by Google Analytics to collect anonymous, aggregated data about how visitors interact with our website. These cookies help us understand page visits, traffic sources, and user behavior so that we can improve the content and functionality of our site. Google Analytics cookies do not identify you personally.

We do not use cookies for advertising, remarketing, or to track your activity across other websites. You may disable cookies through your browser settings at any time. For more information about how Google Analytics uses cookies, please refer to the Third-Party Analytics section below.

Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. At this time, our website does not respond to DNT signals.

Protected Health Information

We do not collect protected health information (PHI) through our website. Any collection of PHI occurs exclusively through our independent, secure quoting process, which is entirely separate from this website. The handling of PHI through our quoting process is governed by separate privacy and security policies in compliance with applicable federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

How We Use Your Information

We use the information we collect through our website for the following purposes:

• To respond to your inquiries and contact requests
• To send you information about the benefits industry through our mailing list, if you have opted in
• To improve and optimize our website and its content
• To analyze website usage trends and visitor behavior in aggregate
• To comply with applicable legal obligations

Sharing of Your Information

We do not sell, trade, or otherwise share your personal information collected through our website with third parties. Your website data remains with ThirdWave Benefits and is used solely for the purposes described in this Privacy Policy.

If you engage with us through our separate, secure quoting process and provide permission for us to seek quotes on your behalf, your information may be shared with insurance carriers and partners solely for the purpose of obtaining those quotes. This sharing is governed by the terms and authorizations provided during that process, not through this website.

We may disclose your information if required to do so by law or in response to valid legal process, such as a court order, subpoena, or government investigation.

Third-Party Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information about website usage through automated means. The information generated is used to evaluate visitor activity and compile reports for us. Google's ability to use and share information collected by Google Analytics about your visits to our website is governed by the Google Analytics Terms of Service and the Google Privacy Policy.

Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect through our website from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain personal information collected through our website for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to have your information removed from our records, please contact us using the information provided below.

Your Rights and Choices

You have the following rights with respect to your personal information:

• Opt-Out of Mailing List: You may unsubscribe from our mailing list at any time by using the unsubscribe link included in our emails or by contacting us directly.
• Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request that we delete your personal information from our records, subject to any legal obligations that may require us to retain certain data.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

State-Specific Privacy Rights

Depending on your state of residence, you may have additional rights regarding your personal information under comprehensive state privacy laws. These may include the right to request access, deletion, or correction of your data, and the right to opt-out of the sale or sharing of your data. While we do not sell your personal information, if you are a resident of a state with applicable privacy laws and wish to exercise your rights, please contact us using the information provided below.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HF Group Benefits LLC DBA ThirdWave Benefits
3416 Heartwood Lane, Melbourne, FL 32934
Phone: 321.345.9482
Email: info@thirdwavebenefits.com
Website: www.thirdwavebenefits.com